Delivery – materials are scheduled to be delivered on the afternoon or evening before. Our representative will be there to take delivery and place them on your property. We will also start to set up our “Catch-All” netting to make sure as much debris as possible is contained and your home is protected.
Start date & timeframe – Weather permitting, most full roof replacements take one day, with ancillary work, final touches, and your walk through on the following day. If the schedule changes, your sales pro will be the first to let you know. Please be flexible with the schedule, as it is nearly impossible to schedule construction to the day and hour. It is very possible the project before yours could run a day over, or the chance for precipitation may be higher than we’d like on your planned start day. If that happens, we’ll call you and let you know what Plan B will look like. Apologies in advance for any inconvenience with potential schedule changes.
Early starts – the crews can start as early as 7 a.m. – sorry for any annoyance, but Texas roofs are around 30-40 degrees hotter than surrounding areas. The earlier, the better for the health and safety of our work crews.
Potential delays – We try our absolute best to give our homeowners a realistic start date, but please bear in mind that there are countless extenuating circumstances that can affect the schedule. Inclement weather, surprises on the job before yours, material delay, crew leaders may get sick or have an emergency, etc. We will do our best to keep you up to date with any schedule changes along the way – thank you in advance for your patience and understanding!
Satellite – During the construction of the roof, we’re going to have to detach and reset your satellite if you have one. The roofers will do their best to put it back exactly how you had it, but sometimes the signal doesn’t come back and the cable company has to come out and fix it, which usually costs about $50. If that does happen, go ahead and call your provider and we’ll reimburse you for the service call.
Move cars – Be sure to park on the street the night before so you don’t get trapped in the garage during construction.
Noise – demolition and construction can be noisy – sorry for any inconvenience!
Nails – as you can imagine, the construction of a roof involves a LOT of nails. Just as many come off the roof as go on it, and while our crew members do their best to go through the yard with a magnet afterward to pick up as many as they can, it is impossible to get every single one. Please be careful after the project is complete and keep your eye out for any strays. In some instances if the crew finishes late and it is getting dark, there may be more nails than usual left behind. If you are finding an unacceptable amount of debris in the yard, please call your sales rep and let him know; he’s more than happy to swing over and clean up for you.